Privacy Policy

Last Updated: 24/07/2022

Thank you for choosing Rails Express Couriers! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our shipping and courier services.

1. INFORMATION WE COLLECT

a. Personal Information

We may collect personal information such as your name, address, contact details, and payment information when you use our services.

b. Tracking Information

We automatically collect information about your shipments, including tracking numbers, delivery status, and related details to provide you with accurate and timely updates.

c. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. These may collect information about your browsing behavior, preferences, and device information.

2. HOW WE USE YOUR INFORMATION

a. Service Delivery

We use your personal information to provide shipping and courier services, including order processing, package delivery, and customer support.

b. Communication

We may use your contact information to send service-related updates, notifications, and promotional communications. You can opt-out of promotional communications at any time.

c. Improving Our Services

Your feedback and usage patterns help us enhance and improve our services continually.

3. INFORMATION SHARING

a. Third-Party Service Providers

We may share your information with trusted third-party service providers for purposes such as payment processing, delivery, and IT support.

b. Legal Compliance

We may disclose your information as required by law or in response to legal requests and government authorities.

4. SECURITY MEASURES

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. YOUR CHOICES

You can manage your communication preferences and cookie settings through your account settings or browser options. You have the right to access, correct, or delete your personal information.

6. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or other appropriate channels.

8. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at info@xpressrailsdelivery.com.

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Rails Express Delivery  Couriers!